How do I access Upay?
Upay is available as a mobile app, which you can download from the Google Play or Apple app stores. You may also access it via the Upay website if you prefer.
You will receive an email to your University email address containing your login details.
Your username for Upay is your primary University email address - e.g. firstname.surname@bnc.ox.ac.uk. You can reset the password to whatever you like after logging in for the first time.
Forgotten Credentials
Your username for Upay is your primary University email address - e.g. firstname.surname@bnc.ox.ac.uk
If you forget your password, you can reset it via the app or the Upay website - just click/tap the Forgotten Password button on the main login screen. You'll then be given the choice to either request a password reset email, or a password reset SMS message. Follow the instructions in the email/SMS to reset your password.
We've had reports of a phishing message making the rounds today which claims that you have an important message waiting. Please be vigilant of such scams/phishing attempts.
As per the guidance at https://help.it.ox.ac.uk/email/phishing/index this message has the tell-tale signs of not being genuine.