Updating your phone number or change how you authenticate via Text message code or a Phone Call

If you already have set up a phone number as a method of authentication, this guide will help you choose whether you want to receive a Text Message or a Phone Call to authenticate to access your account.

  1. Go to the Microsoft account page
  1. This will take you straight into your sign in security info, were you sign in methods are managed.

  1. Where it shows Change next to your phone option, click change, if you currently have the Text me option you can change it to Call me From here you can also change or update Phone number, click next to confirm.

  1. Finaly when you select the Call Me option, you will receive a phone call and you will be asked to enter the Hash key # on your phone keypad to confirm the authentication set up. Once you select the Hash# key you will then complete the Call me