What is Multi-factor authentication?
The University is implementing multi-factor authentication (MFA) for all Oxford Single Sign-On (SSO) users across the University. This means you will be asked to verify your account using a second factor, such as a code from an app on your phone, text message, or a phone call.
MFA is being rolled out to all SSO accounts from January 2021 by surname.
How does MFA work?
You can verify your account using any of the following methods:
- Using the Microsoft Authenticator app on your mobile phone
- Receiving an SMS on your mobile phone
- Requesting a phone call on a landline or mobile phone
- Authy Desktop Authenticator app
- Using a Hardware Token
When will my SSO Account be Migrated?
After Migration (office365 account on portable devices)
After your account has been migrated and set up your Two factor Authentication, you need to remove your current email account on your personal devices .i.e Phone/ipad and re add your email account. Please see (Configuring office 365 account after migration below)
MacOS users authenticating with Hardware Token Key
To use the Hardware Token Yubikey as a method of authentication for your microsoft account, it is advised that you either use Google Chrome or Firefox, Safari is not comptable with authenticating your account using a Hardware Token Key.
Hardware Token YubiKey is not supported on Chrome OS
Initial MFA Set up for Two Factor Authentication
MS Authenticator App initial setup
Hardware Token Yubikey initial Setup via Firefox for Windows/Mac
Hardware Token initial set up via Google Chrome for Windows/Mac
Adding a phone number for Two factor Authentication
Managing your MFA sign in Methods
Change your default Method of signing in using a different authentication option and how to remove a method
Reseting your Hardware Token Yubikey PIN using the Desktop management application for Windows/Mac
Updating your phone number or change how you authenticate either via Text message or by a phone call
Configuring office 365 after MFA Migration
Setting up office 365 email using iOS device
Setting up Office365 email using Samsung built-in Mail App
Setting up Office365 email using Gmail App
Setting up office365 email using MacOS device
Alternative App to Microsoft authentication App called Authy
Setting up the Authy for Desktop as an alternative to Microsoft authentication app
Authenticating using Authy app on multiple devices
Setting up Authy app on your hand held device
Help
If you have any concerns or need help with your Two Factor Authentication setup, please contact computer.office@bnc.ox.ac.uk
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