Booking the Sports Ground

June 1, 2021 Comments Off on Booking the Sports Ground By Bekki

Bookings for tennis and netball at the Sports Ground on Abingdon Road should now be made online.

IMPORTANT: Please see the section titled “note on booking netball” further down this page for additional steps and important information regarding netball bookings – we may not be able to set up your netball court if you ignore these steps.

Where to book

Please use the online booking form for tennis and netball games at the sports ground:

Bookings can be made up to two weeks in advance.

The form is protected behind SSO login – if you are prompted to sign in you should enter your SSO username in the format abcd1234@OX.AC.UK and associated password – these are the same credentials you use to access your University email account.

How to book

Choose your activity by clicking on its name:

Activity selection screen for booking tennis and netball

After selecting your activity, available dates will be shown in a calendar view on the page. The system will allow you to book up to two weeks in advance; dates that are greyed out are not bookable because either they are too far in the future or there is no availability on that day.

View of date picker on booking form

IMPORTANT: Please see the next section “note on booking netball” for additional steps and important information regarding netball bookings – we may not be able to set up your netball court if you ignore these steps.

Once you’ve selected a day, beside the calendar you will see a list of available time slots for your chosen activity on that day. Click on the time you want to book for:

View of date and time selection for booking

When you’ve chosen your date and time, scroll down and fill in your details on the form. You will need to provide your name, email address, contact telephone number and select your College from the dropdown menu.

View of the form that must be completed when booking

Click the Book button at the bottom of the page when you’ve filled out all the required information. You will see a message on your screen confirming the booking has been successful.


Note on booking netball

Please note that for netball games you must book 2 slots – one on tennis court 2 and one on tennis court 3 – for the same time on the same day. This is because netball takes up two tennis courts.

When selecting your time slot for netball, you need to make sure you make use of the Select staff dropdown to check courts 2 and 3 are both available at the same time. Select one of the tennis courts in the dropdown to look at the available times:

View of court selection when booking netball

Then use the dropdown menu to select the other tennis court and ensure the same time slot is offered on that court:

View of 2nd court selection when booking netball. Both courts 2 & 3 must be booked for netball.

Once you’ve seen both courts 2 & 3 are available for your chosen time slot, make one booking with court 2 selected and another booking with court 3 selected.

We are hoping to streamline this in future so a netball booking will automatically be allocated across two tennis courts – this depends on Microsoft’s future development of MS Bookings.

Rescheduling/Cancelling your booking

Please ensure you cancel your booking if you will not be able to make your appointment, so other people can use the slot instead. If you need to make changes to your booking, you can use the link at the bottom of your booking confirmation email to reschedule or cancel.

Simply click “change your appointment” (highlighted in yellow below) to be taken to a page that allows you to cancel the booking or reschedule it for a different date/time.

Booking confirmation email containing "change your appointment" link


Q: What credentials to I use to log in?

A: Use your SSO username in the format abcd1234@OX.AC.UK and the same password you use for your University email account/SOLO/Canvas etc.

Q. What happens if I see the message “something went wrong” when submitting a booking?

Refresh the page and try booking again – this generally fixes the error message

Q. I get a “stale request” error when trying to access the booking form

A. This can usually be fixed by clearing your browser’s cache or by logging in using a private/incognito tab in your web browser.


In case of any technical issues or queries, please contact (monitored Mon – Fri from 8am – 5pm)


August 19, 2020 Comments Off on Bookings By Bekki

Student Services

Household Booking Spaces

JCR Bookings

HCR Bookings

Chapel & Music

Chapel service bookings


Book an appointment with the College Nurse

Book an appointment with the Student Support Adviser

Book an appointment with the Wellbeing & Diversity Officer

College Office

Book an appointment with the College Office

Financial Queries

Book an appointment with the Finance Bursary

IT Support

Book a remote support session with the IT Office (Appointments by MS Teams only – do not come to the IT Office)

Book an in-person visit from an IT Engineer (use this only if asked to do so by an Engineer)

If you need an in-person appointment with an engineer in the IT Office please email to arrange an appointment, but if possible please book a remote support session in the first instance.

Sport Bookings

Book tennis, netball and squash games

Writing Support

Improve your essay techniques with a one-to-one writing tutorial with bestselling author and RLF Fellow Sara Wheeler

Staff Services

HR Appointments

Book an appointment with a member of HR

IT Support

Book an online appointment or support session with the IT Office

Book an in-person visit from an IT Engineer (use this only if asked to do so by an Engineer)


Book a parking space

Fellows’ Guest Rooms

Book a Fellows’ Guest Room (SSO Login)

Editing an Existing U-Pay Meal Booking

January 2, 2019 Comments Off on Editing an Existing U-Pay Meal Booking By Garrith Blackhall

It is possible to change / edit all aspects of an event booking (e.g. cancel an individual ticket or edit a dietary requirement) on U-Pay (website & app) without having to cancel the entire booking anytime up to the event booking closure deadline - even if the event is full.  Below is a guide on how to edit your booking.

Please Note: Once the event booking cut off time has passed, no changes to any part of a booking are possible via any route. Please do not attempt to contact Kitchen or Buttery to make changes after the cut off time, as they will not be honoured.

Event Booking Deadlines:

Weekday Events
1pm the day before the event

Weekend Events
10am on Saturday

How to Edit your UPay Event Bookings

  1. Either open your Upay app or go to and login. Select 'Events' from the main menu.
  2.  Select 'View Active Bookings'.
  3.  Select the event you wish to edit bookings for.
  4. If guest name functionality is active (it isn't for most events) and you require to change a name, press 'Edit' (1). Otherwise, press 'Edit Event Booking' (2) lower down the page.
  5. This page will pre-populate with how many tickets you have already bought for the event. If you wish to reduce your party size, you can do so. If you wish to increase your party size, this can only be done if the event has not yet sold out. Select the new correct size of your party.
  6. Once you have selected your party size, click 'Next' at the bottom of the page.
  7.  You can now edit the dietary meal choices for you and your guests by pressing '-' and '+'. Remember to reduce / cancel a dietary choice before adding a new one!
  8. Once you have selected your dietary choices, click 'Next' at the bottom of the page.
  9. You can now edit your 'free type' dietary information or other information box as per below.
  10. Once you have finished editing your booking, click 'Place Booking' at the bottom of the page. You will receive a confirmation email as to your edited choices.

Please remember, if the event booking window has closed, you cannot edit your choices via this or any other method - emails to staff members will not be read in time.

Booking onto events

September 17, 2018 Comments Off on Booking onto events By Jeremy Stanger

Visit the events page via the sidebar menu and select the event you want to book.

Select the event again.  Enter the number of tickets you want to buy - this can be up to 3 tickets.

Navigate the menus using the 'next' and 'back' buttons.  Select the number of each type of meal you want.

Confirm your choices and select 'place booking'


September 5, 2018 Comments Off on Upay By Bekki

Upay is the online service all Brasenose students use for paying batels, topping up balances on University cards and booking formal dinners. You can use your University Card to pay for hall meals as well as at Gerties Cafe and drinks in the Bar.

Logging in to Upay

Paying your batels with Upay

Booking onto events

Changing my Upay meal / event booking (e.g. Change of dietary requirements or to cancel a guest ticket)

Help! I've lost my university card! How do I pay for food?

Leaving Brasenose 🙁 ? How to close your Upay account and refund your remaining balance

Note about paying for food

Payment at the tills can be made by tapping your University card on the card reader. If you forget your card but have the Upay App on your phone, you can ask the operator of the till to scan the QR code that appears on the first screen when the app starts with the bar code reader. If the QR code does not appear immediately, you can pull it up by clicking the "View" button next to your balance.

PS. Should you find the pop up QR code on the app annoying, you can turn this pop up off by going to Account management in the sidebar menu and switching off the 'Show QR code on login' option.

Configure Office 365 on Android

June 20, 2018 Comments Off on Configure Office 365 on Android By Tom McQueen

This guide explains how to configure the built-in email app on an Android smartphone.

1. Open your mail app. If you do not currently have any email accounts configured in the app, go straight to step 2.

If you have any existing email accounts configured in the app, you’ll need to click the menu symbol in the top left-hand corner of the interface:

From the pop-out menu, click the cog symbol to open the settings menu:

Click add account under the Accounts section of the settings menu:

2. Select Office365

3.The Oxford Single Sign-On password page appears. Enter your Single Sign-On password, your SSO in the following format: bras****@OX.AC.UK

4. You will be prompted for your multi-factor authentication method. Complete your multi-factor process

5. Continue through and click on Apply for Security Settings

6. You may be asked for consent to grant Office 365 certain permissions over your phone. These are set by the University’s Nexus Administrator. If you are concerned by the permissions being requested, please do not proceed with adding the account to your phone. Adding a University email account to your personal device is done at your own risk.

If you are happy to grant the permissions, click Activate.

7. Once the permissions are accepted you should now see your inbox. Your email app is now configured.

8. To avoid synchronising the entire University address book to your smartphone, it is recommended that you change the synchronisation settings of your work mailbox to prevent the app from syncing contacts. From within the email app, click the menu icon.


From the pop-out menu, click the cog symbol to open the settings menu:

Click the mailbox you wish to configure:

Scroll down until you see your synchronisation settings. Ensure the slider to sync contacts is deactivated:

You can also use this menu to change your out of office, choose which mailbox folders to synchronise to your device and set the period of time over which your calendar will sync.


June 16, 2016 Comments Off on Freshers By Tom McQueen

Step 1 - Setting up accounts

You will come across various accounts in your time at Oxford.  These include:

  • Your Single Sign-On (SSO).  This is your most useful account and will log you in to a lot of university services.  This includes your email, for which the client configuration process is found here.
  • Your Remote Access SSO (RASSO) account.  You will use this to connect to the WiFi network Eduroam or the wired network in college. Click for more information about Eduroam.
  • Your Upay account.  This is the service that allows you to 'top up' your balance on your 'bod card' to pay for meals and to book formal dinners.
  • Your Bodleian account.  You need this to use the computers in the Bodleian libraries.
  1. Set up your SSO.  You will have been sent an email from the university with information on how to activate your Single Sign On (SSO). Sometimes students have not registered a non-university email address or registered their school one which has been disabled so do not receive this email. If it has not arrived two weeks after you sent your paperwork in contact the IT office at and we will send you a new one.
  2. Once you have activated your SSO you will have to register with the university. To do this go to and signing in with your SSO. Then go to My Student Record and click on Register. This must be done by the end of the first week of term.
  3. The next thing to do is to activate your Remote Access SSO (RASSO) account by going to You will need this to access the WiFi network eduroam or set up your VPN. When setting this account up, you will be directed to choose a different password for your Remote Access SSO (RASSO) than you have for your standard SSO - we recommend you use the same one as for your SSO to make it easier to remember. See the Usernames page for more info on which SSO account is for which service.
  4. You will at some point get an email with your login details for Upay.  Follow the instructions in the email.
  5.  You will get a library induction early on in the term where they will explain about your Bodleian account to you.  In reality, your Bodleian account is of little use if your laptop can connect to Eduroam or OWL.

Step 2 - Install Office 365 for free

As a student at Oxford you can install Office 365 for free .  You will be able to do this once you have set up your SSO.  This is handled by your Office 365 email account.  Please do not buy Microsoft Office for yourself!  More information and a guide to installation can be found here.

Step 3 - Start backing up your files regularly

Microsoft Office 365 comes with OneDrive cloud storage (alternative to Dropbox etc.) and initially you have 5TB (5,000 GB) free cloud storage.  Use it!  The university is extremely unsympathetic if you don't hand in your dissertation or other work on time because 'it disappeared' or a 'computer problem'.  Retrieving lost work on broken devices is an extremely unreliable process and usually unsuccessful, and it's best not to have to do it in the first place. It is even worse if your device is stolen!

Even just emailing important documents to yourself can help.  Your email storage has increased to 5TB (yes, 5000GB!).

Another option is to invest in an external hard drive.  These can be bought at a relatively low price on Amazon.

Ideally, you should use all options, but cloud storage is ubiquitous and free nowadays and so there is no excuse to not have a backup of your work.

Step 4 - Secure your computer

Computer security is a large and complex topic, but it is essential that everyone has a firm grasp of the best ways to make their use of the internet and computers secure.  It is something you must take responsibility for yourself as end user habits are the most important aspect.

We have some information and our personal recommendations at our security page, but there is a wealth of information about internet security all around the internet.

Every device that uses the college/university network must have Anti-Virus and the latest security patches. For windows users we recommend Microsoft Security Essentials / Defender, and for Mac users we recommend Sophos which can be downloaded for free from the University.  More information is on the security page.

Step 5 - Connect to the internet

Before arriving at Brasenose you can retrieve your personal BrasenoseWifi key by following the guide here (using option A).

You can also install the Eduroam CAT tool on your devices before you arrive by following the guide here

The next thing you'll want to do is set up your VPN.  This is so you can access Oxford services from home or when connected to the Eduroam wireless network.  We highly recommend you don't 'leave it until next week,' because you won't be able to set it up from home which is when you're going to need it!  Follow the guide on university IT help website to do this.



Office 365

Don't buy yourself office software! All Oxford students are able to get a free copy of Microsoft Office. It is called Office 365, and it contains all the Office programs you would normally use (Word, Excel, Powerpoint, Outlook etc.) It also has OneDrive built in, which allows you to save your documents online, and access them anywhere you have an internet connection.

All you need is your university email address to get started. Click here for more information.



Before you arrive at Oxford you should receive an email to the personal email account you used for your university application which contains a code used to activate your email account, and instructions on how to use it.

If you have not received such an email, or have lost access to the personal account you provided, please contact the college IT staff as soon as possible so that we can sort this out for you.

Further information on using the email, can be found here.



Brasenose has a network socket in every bedroom that provides fast (1000Mb/s), secure internet access. There is public WiFi coverage in almost all bedrooms. If you have poor WiFi coverage in your room, the IT department may be able to fit a booster in your room - please email and include your room number.

Don't bring your own router, as these can cause problems with our networks and you may be fined by the Deans.

All Oxford colleges and departments use the wireless network Eduroam so once you have arrived and set this up, you will have internet access at most department buildings here and also in any other university / hospital that supports the service.


Backing Up Your Work

We cannot stress this strongly enough.  Back. Up. Your. Files. Microsoft Office 365 (which you can get for free - see below) comes initially with 5TB free online storage space with OneDrive , so there is no excuse for not having an external copy!  For information on using OneDrive, visit the guide here.

A good rule of thumb is if you can't remember the last time you backed up your work, you should back up your work!



There is good provision of communal printers around college. Black costs 4p a sheet and colour costs 8p a sheet with paper provided. To save money and the environment we recommend printing double sided if possible (price drops to 3.5p Black / 7.5p Colour), so it is not really worth bringing your own printer to Brasenose. Brasenose Library provides free photocopying.

To print over the internet from any computer to any Brasenose printer follow the guide here.



Upay is the online service all Brasenose students use for paying batels, topping up balances on bod cards and booking formal dinners. You can use your Bod Card to pay for hall meals as well as at Gerties Cafe and drinks in the Bar.

You should at some point receive an email with login details and instructions for how to set up your account. The username/email is your university email account and you can always use the lost password facility for your password  on the Upay homepage. You can either login to the website here or download the app by searching for Upay on both Google Play or Apple Stores.

You can find guides to using Upay here.


University Services

There are many services that the university and college offers, all of which (unless indicated otherwise) use the Single Sign On to log on, here are some useful links and information.

Student Self Service: You can find your enrolment certificate here as well as exam entry and results.

Self-Registration: From here you can download software you might need for your degree such as matlab as well as change settings for your email and reset passwords.

Nexus Email: This is your university email server.  Login using your standard SSO login.

OxCort: Where you can find reports by your tutors.  Click the box in the top right to log in.

Solo: The Bodleian libraries website with information about almost every library in oxford. You can use this to find which libraries might have a book you are looking for as well as information about your loans.

Web Print: Go here to print documents from any computer to any college printer.  Use your standard SSO login.

Upay: From here you can top up your bod card balance, pay batels and book formal dinners.  The username is your university email address.

Weblearn / Canvas: Most departments use these sites for things such as lecture notes, tutorial sheets and timetables. Different departments use one or the other, or both in some cases. Login with your standard SSO.

University IT Services:  Go here for lots of advice, guides and more about using your computer in Oxford.

Issues Logging In

June 15, 2016 Comments Off on Issues Logging In By Tom McQueen

Make sure you are using the right type of login, these are listed below, but if you still can't login, email us at or visit us in the office.

Please keep in mind that SSO and Remote Access SSO (RASSO) are two different accounts with the same usernames, but used for different purposes and they have different paths to set/reset passwords. A summary of their purposes is listed below but you can find more information at the Usernames page.

Standard SSO Credentials - bras****@OX.AC.UK

This is used to login to:

  • Email Services
  • BrasenoseWiFi (initially to get your key)
  • Local computer terminals in college
  • Online university services (weblearn, SOLO etc)
  • Printing (web print)

Remote Access SSO Credentials - bras****@OX.AC.UK

This is used to login to:

  • Eduroam
  • VPN Services

Local Brasenose Network Credentials (Staff & Conference Guests Only)

This is used to login to:

  • College Terminals
  • Brasenose VPN & RDP Services

Upay - Username is your University email address

This is used to log into to top up your University card balance for meals, Gerties, The Bar and to book formal dinners.

Bodleian libraries -Your username is your 7-digit University Card Number

It is used for Bodleian Library Services. You can reset your password here.

Accommodation Online Account - Username is whatever you set it to - often a personal email address.

This is used to accept your tenancy room agreements and keep your Next of Kin Information up to date.  Most problems with accessing this system are most likely because you’re using the wrong username. Generally, you had to create this account before you had a College email address in order to apply for accommodation before you arrived. Therefore, the email address (and hence username) will probably not be your college email but your personal email. Try to remember which email address you used before you arrived at Oxford, and most likely as not this will be the email address /username you need.

Printing over the web

June 15, 2016 Comments Off on Printing over the web By Tom McQueen

Step 1

Brasenose College provides a service for printing called WebPrint. You can send documents to the college printers from any computer (including your own personal machine) via a website.

To send a document to the printer, you will need to be connected to the internet by either the college wired network, Eduroam wireless network or BrasenoseWiFi.

  1. Start by going to "". You will see this screen.
  2. If you are a student, click 'Student Only SSO' & enter your standard SSO Login details  (click to find out more about SSO login types).
    If you are a Staff or Guest user, click 'Academic, Staff & Guest' & enter your local Brasenose network credentials (same as to log on to your terminal or those you received in your welcome pack)
  3. You can bookmark the page after you login to avoid this screen every time!

PS. If you are using a mobile device, you might need to "View in Desktop mode" for the website to function properly.


Step 2

To print a document, select "Web Print" on the left hand side and then click “Submit a Job”.

Choose where you would like to print the document. There are Printers in the JCR and HCR, the Library and Stallybrass Library, the Porters Lodge, Frewin Computer Room and St Cross Computer Room. If you would like to print Duplex (double sided) or Monochrome (Black and White), you will see there is an option for that.


Step 3

Click at the bottom to continue.

Now choose the number of copies that you would like to print.


Step 4

Finally, upload the files you would like to print.

You can do this by dragging a file and dropping it into the box, or you can click “Upload from this computer” and browsing for the file you want to print. The different file types able to be printed are listed below.

Clicking “Upload & Complete” will submit your document to the printer.


Printing charges at Brasenose

4p per black/white sheet
8p per colour sheet

Double-sided (duplex)
7p per duplex black/white sheet
15p per duplex colour sheet

These prices include a 1p per printed side levy that is collected and donated to a deforestation charity as agreed by JCR and HCR common rooms in 2019.

There are public printers for all students in the Lodge, Common Rooms , Main Library, Stallybrass Law Library, Frewin Hall computer room (in Frewin Hall).

Guides and FAQs

June 15, 2016 Comments Off on Guides and FAQs By Tom McQueen